Dec 22

National Saturday Club Programme

Nov 22

LSA Alumnus Jack Banting published in FRAME

Nov 22

2022/23 Design Think Tank Module Launches

Nov 22

Mentoring can transform the architecture profession – for good

Nov 22

APPLICATIONS ARE OPEN FOR 2023/24

Nov 22

Alternative Routes To Registration: An Evening with ARB (17/11/2022)

Nov 22

Circular architecture needs material passports

Nov 22

Apply To The LSA: Online Intro (23/11/2022)

Nov 22

BOOK NOW! Part 2 Open Days (7/12/22-25/1/23)

Oct 22

LSA Registrar

Oct 22

Operations Manager

Oct 22

London School of Architecture announces strategic collaboration with Black in Architecture

Aug 22

LSA Summer Design Charrette

Jul 22

How fire has shaped London – from 1666 to Grenfell

Jul 22

Voices on: Architecture and Fire Safety

Jun 22

JOB OPPORTUNITY:  DESIGN TECTONICS TUTOR

Jun 22

JOB OPPORTUNITY:  DESIGN DIRECTION MODULE LEADER

Jun 22

JOB OPPORTUNITY:  DESIGN HISTORY TUTORS

Jun 22

JOB OPPORTUNITY: DESIGN STUDIO TUTORS

Jun 22

JOB OPPORTUNITY:  DESIGN CITIES MODULE LEADER

Jun 22

Voices on: Architecture and Displacement

May 22

Job Opening: Design Think Tank (DTT) Module Co-Leader — Apply by 20.06.2022

May 22

You’re invited to the LSA Summer Show 2022

Mar 22

LSA students shortlisted for London Festival of Architecture design competition

Feb 22

ELEVEN DESIGN THINK TANKS AIMING TO TRANSFORM THE CITY

Feb 22

LSA launches new bursary scheme for students from low-income backgrounds Copy

Feb 22

LSA announces Thomas Aquilina as inaugural Stephen Lawrence Day Foundation Fellow

Feb 22

LSA Tuesday Talks

Feb 22

Meet students, faculty and alumni at our Open Evening — 24.02.2022

Jan 22

Why Apply to the LSA? Thoughts from our Academic Director

Jan 22

Job Opening: Professional Events Co-ordinator — Apply by 18.03.2022

Dec 21

Will Tooze & Daniel Wood — Plan for Chalk Bridge

Dec 21

Siân Wells — Feminist City

Dec 21

Peter Salman — The Deconstruction Institute

Dec 21

Jayden Luk — Grow The City

Dec 21

Jack Morgan — Freedom of Movement

Dec 21

Harriet Stride — The School with Roots

Dec 21

Freddie Hutchinson — Channelsea Tidal Gardens

Dec 21

Dominika Pilch — Kingsland Centre

Dec 21

Carlos M C Pereira — Social Celebration

Dec 21

Amir Hossein Noori — Narratives of De Beauvoir

Dec 21

Sam Butler — The Co-Evolving Workplace

Dec 21

Sam Pywell — Hackney Centre of Change

Dec 21

Ross Langtree — Wick Ridge

Dec 21

Mikolaj Strug — Identity and Accessibility

Dec 21

Dougie Haseler — No Fixed Abode

Dec 21

Jonathan Boon — Arrival Space

Dec 21

Francesca Taplin — Active Cities

Dec 21

Sebastian Maher — Build Back Beta

Dec 21

LSA LAB Director Lara Kinneir chairs UN HABITAT workshop on ‘New Urban Agenda’

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Operations Manager

Contract type: Permanent/Full Time (1.0 FTE)

Salary: £37,000-40,000 per annum (depending on experience)

The London School of Architecture (LSA) is an independent higher education provider registered through the Charity Commission as a Charitable Incorporated Organisation (CIO).

We currently offer a single academic programme: a two-year postgraduate March in Designing Architecture. The programme is prescribed by the Architects Registrations Board and validated by the Royal Institute of British Architects. We have ambitions to grow.

Job overview

The Operations Manager is a central figure in our small but innovative and agile administrative function. You will be a highly organised and experienced project manager, with a clear and effective method to keep teams and processes moving, harvesting feedback to foster innovation and efficiency. You will have managed a creative, studio space in the world of architecture and design. You will lead our Operations Management Group (OMG), ensuring efficient operational performance, delivering our core programme, supporting our diverse governance machinery, and helping to bring our new strategic objectives to life.

Key Relationships

Reporting Line: Chief Executive/Head of School
Line Management: Technical Coordinator and Studio Coordinator
Externally: Contractors, Suppliers
Internally: Programme Manager, Academic Director

 Roles and Responsibilities

Project and Process Management

  • Devise and deliver a process and project management method appropriate to a small and agile Higher Education Provider and educational charity
  • Lead the Operations Management Group to ensure all core processes and projects are being delivered to the highest standards
  • Audit annually the organisation’s Business Functions and update the Operations Manual accordingly
  • Support the Chief Executive/Head of School in delivery of special projects

Studio and Premises Management

  • Manage relationships with all external suppliers, including catering, printing and office supplies
  • Take day-to-day responsibility for all property-related issues including leases and service-related issues
  • Assist with school events and lead on preparation and set-up (including catering)
  • Supported by the Technical Coordinator and Studio Coordinator, manage the virtual studio alongside the physical studio space and student hub

Compliance

  • Arrange appropriate insurance for the school
  • Serve as designated data officer and maintaining GDPR compliance
  • Monitor Health & Safety Law and best practices to keep up to date
  • Provide advice and support on health & safety matters
  • Undertake formal risk assessments when required
  • Maintain the Accident Book and related reporting

Programme and Student Experience Support

  • Act as first point of contact, handling telephone, email, and face-to-face enquiries from all the school’s constituencies and visitors and route accordingly
  • Collaborate with the Programme Manager on delegated tasks to support Student Experience, including student set up following Registry (access cards, IT accounts, travel etc)
  • Arrange bookings for lectures, seminars and other events as needed
  • Collaborate with the Academic Director to plan and then ensure the school’s timetables are up-to-date on Google Drive

Governance Support

  • Ensure all physical and virtual meetings are efficiently arranged and communicated and maintain an actions tracker to capture notes and decisions made by all committees and forums involved in the school’s governance
  • Support the Chief Executive/Head of School in organising Board of Trustees meetings (preparing agendas and papers), liaising with the Trust Partnership
  • Provide direct secretarial support to the following groups:
    • Senior Management Group
    • Course Forum
    • Faculty Forum
    • Access and Participation Working Group
    • Bursaries Committee
    • Audit and Risk Committee
    • People Committee

Attributes

Essential

  • Experience of project management and knowledge of digital products and services
  • Knowledge of design practice/education
  • Experience of practice/studio management
  • Team building and management with delivery focus
  • Knowledge of institutional governance
  • Clear and confident verbal and written communication skills
  • Proactive, creative and flexible work method
  • Experience of team management

Desirable

  • Experience of Business Transformation
  • Developed digital skills
  • Experience of working in a higher or further education setting
  • Appreciation of architecture, design, or other creative disciplines and professions.

Application

To apply for this role, please submit a CV with a Cover Letter (as a Word Document or PDF) to people@the-lsa.org by 11:59, Wednesday 4 January 2023. Applicants are encouraged to apply at their earliest convenience for the role, with resulting interviews taking place over the next month.